Customer Testimonials
We strive to make each customer ecstatic, but don’t take our word for it. Read what our customers are saying about their experience with ProLift.
Product Superiority
Pre-Owned Reliability
Customer Service
Safety & Ergonomics
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Product Superiority
"The Toyotas we bought from you approximately 10 years ago are still being used every day at our factory. Most of the trucks have well over 20,000 hours and are working multiple shifts every day. Since we purchased our fleet, we have not had a single engine or transmission go out on any of the trucks."
"Toyotas have been the safest, most durable and reliable forklifts that we have owned. We can be very hard on our forklifts and we have Toyotas at our facility that have upwards of 40,000 hours on them which are still being used in our day to day operation. That is truly amazing!"
“We have had a Toyota electric pallet jack for six months and have had no issues. The operators really like the 7HBW23 and fight over it – it’s everyone’s favorite jack! The operators like how smoothly and quiet it operates. I like it because of its trouble free operation, just like my other five Toyotas. Thanks for suggesting this model to us. It’s working flawlessly.”
“We have found that the quality in the Toyota electric pallet trucks is perfect for our rough and fast-paced application. Our operators have found the Toyota walkies to be very reliable and operator friendly … I would recommend the Toyota product and ProLift Industrial Equipment to anyone. It truly is a great value for a quality product. We priced many pallet trucks before purchasing and the Toyota was hands down the best value we found.”
“I wanted to give you an update on the Super Grip tires we are currently using. As you know, we are an inbound/outbound cross-dock. We currently utilize 16 Toyota forklifts on two shifts. Our forklift drivers run the trucks rough and “smoking tires” are not uncommon here. We installed Super Grip over a year ago and could not be happier. We were using a very well known national brand and could only get 6 months life on a set of tires. Since going to the Super Grip brand you now distribute, we have recently passed the 1 year mark and I can envision several more months of use with these tires. I would recommend these tires to anyone, as they are far exceeded my expectations.”
“Since we just purchased another Toyota forklift I thought I’d drop you a note to let you know how easy the decision was. Unlike many things in this world, the Toyota product is exactly what it’s cracked up to be – dependable. In fact, the first Toyota we purchased back in 1989 has over 18,000 hours on it and it is still running in daily operation. Just as important though has been the service we receive from ProLift. Your response time is excellent and your technicians have been well qualified professionals who do the job right the first time.”
“In the past, we have used many other brands at our supply chain here at Domino’s Pizza and none of it has held up and performed the way our Toyota 3-wheel electrics and end riders have. They have been very reliable and have had a low maintenance cost which is very important in these trying times. We have been very pleased with your service as well. Your technicians are always prompt, professional and do a great job maintaining our fleet in a timely manner … Thanks for making my job a lot less stressful.”
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Pre-Owned Reliability
“We purchased a used Toyota from you and I wanted to let you know how well this has worked out. This forklift has needed minimal repairs. In fact, in 15 months we have only spent $155 on repairs and have had one planned maintenance inspection performed. We expected a Toyota product to be very reliable but this forklift has exceeded our expectations and we would definitely recommend one to any of your other prospects.”
“When we made the decision to purchased two used Toyota electric forklifts instead of new we expected to have a few problems, but we hoped we wouldn’t regret the decision. After having the trucks for one year we are thrilled that other than planned maintenance, we have had virtually no issues with either forklift.”
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Customer Service
“I would like to take this opportunity to express my satisfaction with ProLift and the Toyota forklift. ProLift has built a great partnership with Rock Tenn Company through trust, consistency, attention to detail, great service and sales support. We have been purchasing Toyota forklifts for over 7 years and have been impressed by the quality, durability and safety features of the Toyota product. We recently purchased another new Toyota to add to our existing fleets of Toyotas. I would recommend ProLift Industrial Equipment and Toyota forklifts to anyone.”
“We have used ProLift for our maintenance on our Toyota forklift for over 10 years. The service is prompt and courteous. We have also purchased and rented several forklifts from them. If we have any problems, they attend to them immediately. Our account manager is the “best.” He is always there for us, very professional and accommodating.”
“ProLift has been Magnode’s forklift supplier and service company for many years. During this time you have provided us superior equipment and superb, efficient service. I really appreciate the effort you went to earlier this year in recognizing that we had four forklifts due for renewal this year. By bundling these and signing new contracts, you were able to save us money – and in this economy, this is significant. Also, I want to extend my thanks to the service team. They have been excellent in responding to Magnode’s needs … All I need to do is give them a call and I know that any issues will be resolved in an exceptional timeframe and without follow-up from me.”
“Our company utilizes several brands of forklifts. The ProLift technicians are always well versed in the proper service and repair of these units. It’s great to know we can rely on one company for all our service needs.”
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Safety & Ergonomics
“Here in Greensburg, we have Toyota forklifts. The operators definitely prefer the Toyotas over the Hysters we bought previously. They say that comfort and performance of the Toyotas is far superior to those of the other brands we considered.”
“Maintaining our equipment to ensure the safety of our employees is a priority of mine. ProLift has always made sure our material handling equipment is in great mechanical condition and safe to operate. We are very happy with the Toyota electric forklift we purchased from ProLift. The quality, dependability and ergonomics live up to the Toyota reputation.”